Shipping Policy
Shipping Policy
1. Processing Time: Orders are typically processed within 1-3 business days from the time they are placed, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer, but we strive to fulfil orders as quickly as possible.
2. Shipping Methods: We offer several shipping options to accommodate your needs:
- Standard Shipping: Delivery within 3–7 business days.
- Expedited Shipping: Delivery within 2–3 business days.
- Priority Shipping: Delivery within 1-2 business days.
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on factors such as location, carrier delays, and unforeseen circumstances.
3. Shipping Rates: Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address. You can view the shipping costs at checkout before completing your purchase.
4. International Shipping: We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online. If you have any questions about the status of your order, please contact our customer support team, and we will be happy to assist you.
6. Shipping Restrictions: We regret that we are unable to ship to P.O. boxes or APO/FPO addresses at this time. Additionally, we do not offer shipping to certain remote or restricted areas. If you have any concerns about shipping to your address, please contact us before placing your order.
7. Order Changes or Cancellations: Once an order has been submitted, changes or cancellations may not be possible. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.
8. Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory outcome.
9. Shipping Policy Updates: We reserve the right to update or modify our shipping policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review our shipping policy periodically for any updates or revisions.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Your satisfaction is our top priority, and we're here to help ensure a smooth and seamless shopping experience.
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